1. Information We Collect
We collect information you provide when you create an account (name, email, brand details), data generated through your usage of the platform (orders, products, customers you upload), and limited payment metadata. We do not store payment card details — those are handled directly by your chosen payment gateway.
2. How We Use Your Information
- Service delivery: to operate your store, dashboards, and integrations.
- Analytics: to compute the KPIs you see in your dashboard.
- Communication: for product updates, billing, and support.
- Security: to detect fraud and protect platform integrity.
3. Data Sharing
We do not sell your data. Limited sharing happens with service providers (cloud hosting, email delivery, payment gateways) under strict contractual agreements covering confidentiality and security.
4. Cookies & Tracking
We use essential cookies for authentication, and analytics cookies to improve the product. You can opt out of non-essential cookies at any time from your account settings.
5. Your Rights
Under the Digital Personal Data Protection Act 2023, you have the right to access, correct, and delete your personal data. Email us at privacy@storedad.com to exercise these rights.
6. Data Retention
We retain your data for as long as your account is active. Upon account closure, we delete or anonymise data within 90 days, except where retention is required by law (e.g., tax records).
7. Security Measures
We use industry-standard encryption (TLS in transit, AES-256 at rest), least-privilege access controls, and regular security audits. No system is perfectly secure, but we work hard to protect your data.
8. Third-Party Integrations
When you connect a payment gateway, WhatsApp, or any other third-party service, that service's privacy policy also applies. Review those policies separately.
9. Children's Privacy
StoreDad is not intended for users under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be notified via email and dashboard banner.
11. Contact Us
Questions or concerns? Reach us at privacy@storedad.com.